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Frequently Asked Questions


General Queries

Products

New Customer

Account Related Queries

Placing an Order

Delivery





General Queries


How does the portal ensure lowest prices?


The massive discount in the prices, as compared to the normal street price of the products, is primarily owing to the fact that the TechnoMartShop.com has direct business tie-ups and arrangements with leading brands (manufacturers and vendors) and their first tier distributors. This helps the portal cut channel margin at various levels of distribution resulting into significant reductions.



What are the shipping charges ?


TechnoMartShop.com has a fully evolved logistics network spanning all market geographies in the country. TechnoMartShop.com is the only portal of its kind to offer free doorstep delivery of products in the shortest possible time without any charges whatsoever. As a result, you pay exactly what is listed on the portal rather than misleading and escalated costs, including shipment charges—as is the case with most e-commerce ventures.



What does the Shopping Cart section do?


TechnoMartShop.com allows you to Add products that you want to buy to your Shopping Cart. Once you have completed your shopping, you can review the Shopping Cart and Proceed to make a Payment. The shopping cart also allows you to Change the Quantity, Remove a Product from the Cart and Add more items to the Cart.



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Products


How do I know if a product is available?


Product availability is updated frequently. However, in case there is a problem with the availability of a particular product, we will get in touch with you by email or telephone with an expected availability and delivery time for your order.



I wish to give my feedback on the Product? How do I do so?


You can review any product and also give it a rating of your choice. Your reviews will be posted on the website along with the corresponding products in a short while.



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New Customer


How do I register at TechnoMart.com?


Registering at TechnoMart is very simple as well as comfortable. You have to register only once.
Just click on the Sign Up Now! link, fill up the form with the mandatory as well as other regular fields with basic personal details and a Unique e-mail address and then click on the submit button. A confirmation regarding your registration will then be sent to the email address mentioned by you. Please note that this information will be kept private on TechnoMart’ Secure Servers.



Is registration necessary? Why is it required?


Yes, registration is mandatory. The information provided by you during the registration process helps us to communicate with you regarding your transactions.



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Account Related Queries


What if I forget my password?


If you don’t remember your Password, simply use the Forgot Password Link on the Login Page. All you need to do is specify your email address and submit. TechnoMartShop.com Customer Support will send the Password to your email address.



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Placing an Order


How can I follow up on the order?


After the order is placed, we confirm it by sending you a confirmation mail.



How do I obtain a copy of my invoice?


The invoice is attached to your order and will also be emailed



How do I place an order?


You can place your order online on our website, or you may also contact us at



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Delivery


What is the estimated delivery time for an Order?


-Lahore: Same day delivery by our own staff


-Rest of the cities: next day delivery by courier service (bank transfers online/offline, internet banking, wire transfer, western union, money gram)*

-Please open and check the product infront of courier staff. Technomart will not take any responsibility if the package is empty/damaged afterwards.

-We deliver via TCS,Leopard,Dhl,Speed ex . Shipping could take a day or 2 according to the weight of the product




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